Inside Sales Specialist - Biotechnology

Posted 10 December 2023
Salary Negotiable
Job type Full Time
Discipline Clinical & Data
Contact NameSophie Packer

Job description

Mantell Associates has partnered with a reputable Biotechnology organisation to aid them in their search for an Inside Sales Specialist to join the team.

Inside Sales Specialist - Responsibilities:

  • Handle a high volume of inbound/outbound calls and emails to introduce products/services and identify sales prospects

  • Follow up on leads, answer inquiries, and provide additional information as needed

  • Research and qualify leads to ensure they align with the target customer profile

  • Record relevant customer information, interactions, and sales activities in the CRM system

  • Work with the BD team to achieve sales targets by effectively closing deals and upselling products/services

  • Understand customer needs and requirements through effective communication

  • Stay informed about product and service offerings, features, benefits, and updates

  • Demonstrate and explain product features to potential customers

  • Stay updated on industry trends, market dynamics, and competitors' products/services

  • Utilize market insights to refine sales strategies and approaches

  • Maintain workflow in a fast-paced environment

  • Monitor and track sales performance regularly, adjusting strategies as necessary to meet or exceed targets

  • Data entry and clerical duties

Inside Sales Specialist - Requirements:

  • Bachelor's degree in biology, chemistry, or related field

  • Proven experience in inside sales or a related sales role. Familiarity with Salesforce is a plus

  • Excellent verbal and written communication skills

  • Strong negotiation and persuasion abilities to close deals and achieve sales targets

  • Customer-centric approach with a focus on understanding and addressing customer needs

  • Ability to collaborate with a team and work in a fast-paced environment

  • Results driven, self-motivated, self-confident, competitive, with a positive attitude

  • Excellent time management and has a keen sense of urgency to complete each task

  • Computer and technology proficiency: Microsoft Office, Chrome, Outlook, etc.

  • Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience

  • Possess strong organizational skills, attention to detail, multitasking abilities, and effective communication skills

Mantell Associates is a specialist Pharmaceutical and Life Sciences headhunting firm. For more information on this role, please contact us at +44 (0)20 3854 7700.