Mantell Associates has partnered with a reputable Biotechnology organisation to aid them in their search for an Inside Sales Specialist to join the team.

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Inside Sales Specialist - Responsibilities:

• Handle a high volume of inbound/outbound calls and emails to introduce products/services and identify sales prospects

• Follow up on leads, answer inquiries, and provide additional information as needed

• Research and qualify leads to ensure they align with the target customer profile

• Record relevant customer information, interactions, and sales activities in the CRM system

• Work with the BD team to achieve sales targets by effectively closing deals and upselling products/services

• Understand customer needs and requirements through effective communication

• Stay informed about product and service offerings, features, benefits, and updates

• Demonstrate and explain product features to potential customers

• Stay updated on industry trends, market dynamics, and competitors' products/services

• Utilize market insights to refine sales strategies and approaches

• Maintain workflow in a fast-paced environment

• Monitor and track sales performance regularly, adjusting strategies as necessary to meet or exceed targets

• Data entry and clerical duties

Inside Sales Specialist - Requirements:

• Bachelor's degree in biology, chemistry, or related field

• Proven experience in inside sales or a related sales role. Familiarity with Salesforce is a plus

• Excellent verbal and written communication skills

• Strong negotiation and persuasion abilities to close deals and achieve sales targets

• Customer-centric approach with a focus on understanding and addressing customer needs

• Ability to collaborate with a team and work in a fast-paced environment

• Results driven, self-motivated, self-confident, competitive, with a positive attitude

• Excellent time management and has a keen sense of urgency to complete each task

• Computer and technology proficiency: Microsoft Office, Chrome, Outlook, etc.

• Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience

• Possess strong organizational skills, attention to detail, multitasking abilities, and effective communication skills

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Mantell Associates is a specialist Pharmaceutical and Life Sciences headhunting firm. For more information on this role, please contact us at +44 (0)20 3854 7700.